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CVSS v3.1
6.5
EPSS
1.58%
Published
Feb 21, 2020
Modified
Nov 20, 2024
Public PoC / Exploit
All weaponized →No public PoC or exploit code indexed for this CVE.
Links to public security research (Exploit-DB, Nuclei, Trickest, GitHub) for defensive use only.
Description
Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.
CVSS Vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:NWeaknesses (CWE)
Affected Products (6)
References (4)