CVSS v3.1
7.1
EPSS
0.17%
Published
May 7, 2026
Modified
May 8, 2026
Public PoC / Exploit
All weaponized →No public PoC or exploit code indexed for this CVE.
Links to public security research (Exploit-DB, Nuclei, Trickest, GitHub) for defensive use only.
Description
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.214, the Change Customer modal correctly hides out-of-scope customers through the mailbox-filtered search endpoint, but the backend conversation_change_customer action accepts any supplied customer_email. A low-privileged agent can forge a request and bind a visible conversation to a hidden customer in another mailbox. This issue has been patched in version 1.8.214.
CVSS Vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:NWeaknesses (CWE)
References (3)